Main Content
The foundation of effective and efficient flight operations and airport administration is airport ground services. Airport Ground Service Management is crucial given the increase in air travellers and freight transit. At NIA aviation services Pvt.Ltd., we train our applicants in a range of technical abilities, including grooming and personality development, ground operations, and passenger relationship management.
Candidates who complete our training programme are equipped to handle any problems with ease. Our applicants have already been hired by the leading domestic and foreign airlines and businesses. When an aeroplane is grounded at an airport, airport ground staff is in charge of looking after the passengers. He is responsible for managing every aspect of airport operations, from freight to the care of the bags. The management, security, and upkeep of the airport are also handled by the ground staff.
The convenience and safety of the passengers are solely the responsibility of airport ground staff once the plane has touched down. These experts offer the air traffic several kinds of services. There is always the arrival of lakhs of passengers at domestic and international airports and along with them the responsibility of the ground staff also increases. The most important responsibility is security maintenance. If a small lapse of the ground staff, it can lead to a very serious accident and it can be anything, the danger of the life of a passenger, any kind of accident after the aircraft is standing at the airport, etc.
The airport serves thousands of domestic and international travellers each day, and plane traffic has expanded dramatically over the past few years, making it difficult for the airport ground staff to manage such heavy traffic. Airport Ground Personnel must be conscientious and well-trained in order to guarantee the efficient operation of all facilities. Ground staff must have the energy to work long hours of irregularity. Because when the ground staff is given the responsibility at the airport, then only the ground staff is responsible for every small work of the passengers at the airport.
Airport ground staff should be able to handle any panic situations. The flexibility of attitude with diplomatic relations, good chit skills Soft skills is considered to be very important skills at the airport. And the ground staff is very decently considered to have organizational skills. Ground staff should spend more time with the passenger and interact with them.
Ground staff should have good knowledge of Hindi and English languages. And if the ground staff knows more foreign languages than these, it is good for the ground staff. Because the ground staff will come to the airport in some other region and meet passengers speaking foreign languages.
The ground staff must maintain a very friendly demeanor and must be able to handle passengers under pressure.
There are all kinds of work in the job of ground staff. From the seating of the passengers inside the aircraft till the plane takes off from the airport runway.
After the plane has landed at the airport, it is the responsibility of the ground staff to deliver the luggage of the passengers from inside the plane till they are taken off the plane and given to the passengers.
The ground staff has to be up to date by observing the time of both take off and the land of the aircraft so that the ground staff can help any passenger to understand the timing of the aircraft
